Shipping Policy
We strive to provide efficient and reliable shipping services for all our products. Our Shipping Policy is designed to ensure a smooth and satisfactory delivery experience for our customers. Below are the key details of our Shipping Policy:
1. Shipping Methods
We offer standard and expedited shipping options for domestic and international orders.
The available shipping methods may vary depending on the destination and the nature of the product being shipped.
2. Shipping Rates
Shipping rates are calculated based on factors such as the destination, package weight, and shipping method selected.
3. Processing Time
Orders are typically processed and dispatched within 24-48hrs from the time of purchase, excluding weekends and holidays.
Processing times may vary depending on product availability, order volume, and any special considerations.
4. Delivery Timeframes
Estimated delivery timeframes are provided during the checkout process based on the selected shipping method and destination.
Please note that delivery times are estimates and may be subject to delays due to factors beyond our control, such as customs clearance procedures or unforeseen logistical issues.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Customers can track the status of their order using the provided tracking number through our website or the designated carrier's tracking portal.
6. Shipping Restrictions
Some health and wellness products may be subject to shipping restrictions or regulations imposed by local authorities or carriers. Customers are responsible for ensuring compliance with any applicable restrictions or requirements.
We do not ship to P.O. boxes or APO/FPO addresses for certain products. Please provide a physical address for delivery when placing your order.
7. International Shipping
We offer international shipping to select countries, subject to applicable customs duties, taxes, and import fees.
Customers are responsible for any customs clearance processes and associated fees levied by the destination country's customs authorities.
8. Shipping Insurance
Optional shipping insurance may be available for purchase during the checkout process to provide additional coverage for lost, damaged, or stolen packages.
9. Delivery Issues
In the event of delivery issues such as lost packages or damaged goods, please contact our Customer Support Team for assistance. We will work with you to resolve the issue and facilitate a satisfactory resolution.
10. Contact Information
For any inquiries or assistance regarding shipping, please contact our Customer Support Team.
Note
Please review this Shipping Policy carefully before placing your order. By completing a purchase with us, you acknowledge and agree to comply with the terms and conditions outlined in this policy. We appreciate your trust in us and are committed to delivering your products safely and promptly.
Payment Channel
In order to ensure user convenience, we offer multiple payment methods. We reserve the right to add or remove payment options without prior notice.
1. Taxes & Charges
All the listed products on the website are inclusive of all applicable taxes. You will be responsible for payment of all fees/costs/charges associated with the purchase of products from us, and you agree to bear any and all applicable taxes, including but not limited to GST, duties and cesses, etc.
2. Payment Security
Your payment security is our top priority. We use industry-standard encryption technology to protect your payment information during transactions. Your financial data is treated with the utmost confidentiality.
3. Payment Issues
If you encounter any payment-related issues or have questions about your payment, please contact our customer support. Our dedicated support team is here to assist you and resolve any concerns promptly.
4. Contact
📞 +91 6232005230
✉️ namaste@pdwellness.in
